Services
Medical Claim Submission​
All your medical claims are sent via a switching system directly to your Medical Insurer, when requested we can provide a certificate providing a date and confirmation analysis.
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The costs involved in the switching fee and licence fee is excluding the % charged for collections. The licence fee is R 400 pm and the switch fees are less than R 5 per claim sent. which is payable by the Practice.
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Private account billing
All Private accounts will be charged at a Levy that is suitable for the Practice's specific needs.
Paper Claims
Paper claims are sent to Medical Insurance institutions that are not EDI enabled, a statement will be sent VIA the claims email service.
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Credit Control
Credit control is a vital part of collections, each account that is generated will be followed up within the second day of submission, ensuring that the institute has received the claim and processing the claim for payment.
Any short payments or non payments will be discussed with the Guarantor of the account, they have 90 days in total to pay the outstanding balance, credit control will ensure a monthly follow up with each patient for any non payments.
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Non-payments will be handed over to an attorney for collection.